sub-banner-about-02 Operational Information


Hours of Operation

9 :00 a.m – 6:30 p.m, Monday and Wednesday, Tuesday – Thursday and Friday 9:00 a.m to 5:00 p.m. The last appointment of the day will be scheduled at 5:00 p.m or 5:30 p.m.

Method of Payment

American Express, Mastercard, Visa, Discover, personal checks drawn on a US bank or cash.

Marta Rey Gift Card

The Marta Rey Gift Certificate allows you to choose a gift amount starting at $50.00. The GC amount can be apply to any service of choice or recommendation.


It is a good rule to schedule any service in advance. However, do not hesitate to call that day or that week in the event an appointment is open due to a cancellation. Please arrive fifteen minutes prior to your appointment. If you are late for your service, it may be necessary to shorten or re-schedule your service.

Cancellation and Rescheduling instructions

If you are unable to make your scheduled appointment on time, please call 24 hours in advance, as we maintain an strict cancellation policy and to allow another client the opportunity to book that slot of time.  If notification of cancellation of an appointment is not received on time, a charge for the total amount of the treatment booked will incurred 48 hrs. after your missed appointment.

Return Policy

If you are dissatisfied with your skin care purchase for any reason, we will be happy to exchange it or issue you a refund. Please return all merchandise within 30 days in its original packaging.

Return Check Policy

There is a $25.00 charge for any check issued to Marta Rey that is not honored.

What to Bring

If you are a recipient of a Gift Certificate, please bring the it with you and present it before your service. Contact lens wearers should bring a storage case for lenses, as hard lenses may need to be removed for facial treatments.

Jewelry and Valuables

Marta Rey will not be responsible for lost valuables, so jewelry of significant value should be left at home. Please be sure to remove all jewelry before your facial treatment. Please be sure to keep them in your purse.